- Vetster is expanding its virtual veterinary support program to 140+ PetSmart stores across Canada, starting July 6, giving associates direct access to licensed veterinarians.
- Through the platform, store teams can receive real-time veterinary guidance, treatment recommendations, and prescriptions (when appropriate) for common pet health concerns.
- The program supports dogs, cats, birds, reptiles, amphibians, and small animals, helping pets access expert care faster while complementing existing veterinary services.
- Following success in 500+ US stores, Vetster and PetSmart aim to improve in-store pet care by integrating virtual veterinary expertise into everyday retail operations.
Takeaways:
The program integrates virtual veterinary support into routine store visits, enabling faster care, expert guidance, and greater customer confidence. For Vetster, the expansion into 140+ Canadian PetSmart stores builds on its US success, increasing consultation volume and strengthening its market presence
Source: PRnewswire
